Skip to content
DownrightAdvisory
Get started

All your technology. One accountable partner.

Practical technology leadership and hands-on delivery for nonprofits, professional firms, and local businesses, from someone doing this job right now.

Get startedSee what I do

The problem

Nobody is in charge of how it all fits together.

  1. Most small organizations have a website person, an IT company, and a CRM consultant, and nobody in charge of how it all fits together.
  2. That's how you end up overpaying, under-protected, and stuck.
  3. Downright is the one partner who owns the whole picture.

Results

One nonprofit. 2,200 staff hours and $38,000 saved every year.

See all results

AI assistant for frontline staff

93%faster case notes

5 minutes → 20 seconds

54% → 90%+ case note compliance

“…drastically reduced all of the admin overhead our program staff had, and resulted in more of our participants served.”

VP of Programs

Read the case study →

Assistant
Demo: a staff member dictates a detailed case note. The assistant drafts it in the chat with the service, duration, who was present and a full note, plus the job application and interview it will file. The staff member presses Save and the assistant reads back what it saved to Salesforce. The whole task takes about 20 seconds; it used to take about 5 minutes in the CRM. Recreated with sample data. Sped up 3×. The real interaction takes about 20 seconds.

Who it's for

Three kinds of organizations. One kind of help.

  • Nonprofits

    Donor and participant data in five places, funders asking security questions, and no budget for an IT department.

    • AI that cuts case notes from 5 minutes to 20 seconds
    • Security that holds up to funder and cyber insurance questions

    Assessments from $2,500

  • Professional firms

    Clients ask how you protect their information, and the honest answer is that you think the IT company handles it.

    • Microsoft 365 done right: email, files, and sign-in locked down
    • Clear answers for client security questionnaires

    Assessments from $2,500

  • Local service businesses

    The phone should be ringing. Instead the website looks dated, the form goes nowhere, and follow-up falls through.

    • A website that works on a phone and shows up on Google
    • Calls, forms, and texts that actually reach you

    Start with a free website review

See all 7 services →

How it works

It starts with an assessment, not a sales pitch.

  1. 1Connect

    Read-only access

  2. 2Analyze

    Real data from your systems

  3. 3Roadmap

    Prioritized, priced plan

  4. 4Build

    I do the work, or oversee it

Assessments from $2,500. The fee counts toward any project within 60 days.How the assessment works

Justin Down, founder of Downright Advisory

Meet Justin

Hi, I'm Justin.

I run IT and security for a nationwide nonprofit: Salesforce development, Microsoft 365, security, phones, and the AI tools our staff use every day.

Before that, I led IT at a Fortune 500 company, where I migrated more than 100,000 users to the cloud and built two-factor authentication software used company-wide.

I'm the whole IT department, so I know what it takes to do this well on a nonprofit budget.

Downright brings that same hands-on approach to your organization.

Read the full story

Let's get your technology working for you.

Tell me what's not working. Message, call, or text, whichever you prefer. I'll tell you honestly whether I can help.

Get started